About 10% of claims filed are unjustly denied, so if you have a legitimate claim, you should fight for it. Only less than 1% of the claimants challenge the decision of a denied claim. But over half of those who fight back only get the results; thus, giving you a good chance of winning if you challenge the decision.
Review the Case
Insist that your case is reviewed and ask for a written comprehensive explanation of the reasons for rejecting the claim.
Check your Policy
As soon as you have it in writing, check the reason for rejection of your policy. See whether anything doesn’t make sense. Then inquire about it in writing, and make sure to refer to the policy when needed. Doing so may lead to a reconsideration of your claim.
Ask your Agent for Advice
While they work with the company, it might do you good if you ask your agent for advice. They may be able to help and direct you to people for tips.
Know your Rights
Call the State Insurance Department that governs insurance in the US about your rights as a policyholder.
Secure an Independent Adjuster
Insurers use agents to represent them, so they don’t have to personally deal with you. Consider hiring an independent adjuster to represent you when filing a claim. Be cautious however when securing an agent because they may give you a “no win no fee” arrangement. Although attractive as it may seem, check how much the fee will be and who will way. Otherwise, you’ll find yourself paying an agent as big as that of your claim.
Persistence is Key
Call your insurer regularly – at least once every two weeks. Be persistent, but don’t forget to be polite. Log all calls with date and names of the people you’ve spoken with. Follow up each call with a letter of explanation for the conversation and a written response in 2 weeks. Don’t forget to keep copies of the letters you send, and send everything by mail with return receipt.
Don’t just get any home insurance; make sure you understand its terms and conditions. Here at Robert Nichols Insurance Group, we are dedicated to providing our customers with quality service at all times. Whether you need help in getting home insurance or filing a claim, our agents will be there to assist you. You may also get a free home insurance quote from us by clicking here. Don’t hesitate to give us a call at (561) 406-6153 or visit us today.